Animal Eye Care of Richmond
2861 Huguenot Springs Rd
Midlothian, VA 23113
Due to the recent COVID-19 outbreak we would like to keep our clients aware of our protocol changes. We are trying to minimize person to person contact and any spread of illness by implementing the following precautions:
For the safety and health of our clients and staff, we are not allowing clients into our facility at this time. When you arrive in our parking lot, please call us and let us know you have arrived. Once the doctor is ready for your pet, a staff member will come retrieve your pet, the doctor will perform the examination and call you immediately after to discuss their findings and plan for treatment if needed. We will bring your pet back out to you and the receptionist will speak with you via phone to schedule any recheck appointments (if needed) and take your payment over the phone. If you are prescribed medication we will also bring this out to your vehicle. The same protocol will be used for surgery drop offs.
All discharge instructions and receipts will be emailed to you.
Increased sanitizing and cleaning of our hospital and all surfaces in and/or around our facility
No handshake policy
If you are picking up a refill of medication, we also ask that you call ahead and prepay for the medication. When you arrive to pick up, please call us and we can bring the medication out to your car.
We are asking all clients to reschedule any non-emergent appointments and surgeries to a later date.
If you or a family member/housemate have been ill within the last 14 days we ask that you reschedule any appointments or surgeries to a later date.
Due to COVID we will not be traveling to Charlottesville or Fredericksburg anytime soon.
We apologize for any inconvenience and thank you for your patience and understanding while we are working through this unfamiliar situation. We will continue to update you with any news and information as it comes available. If you have any questions or concerns please feel free to contact us in advance and we will try to accommodate you to the best of our abilities. Stay safe and healthy.
We work with your primary veterinarian and serve as an extension of their own practice and a method of providing a level of ocular health care not available in general practice.